Effective Date: May 25, 2020
Who we are
Our website address is: https://www.kathyjchen.com
What personal data we collect and why we collect it
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
We collect information from you when you fill out the free download form, contact form, or book a session.
If you opt to book a session, you will be prompted to provide payment information. Your payment information is not visible to us since it is processed by a secure third party payment vendor.
Whenever you visit our site, we collect information that your browser sends to us called Log Data. This Log Data may include information such as your internet’s IP address, browser version, pages of our website that you visit, the time and date of our visit, the time spent on those pages, and other statistics.
What we use your information for
Any of the information that you provide may be used in one of the following ways:
- To improve our website (we may evolve the website’s services, content, and UI based on the information and feedback received from you)
- To improve customer service (your information helps us to more effectively respond to your questions and support needs)
- To confirm your consultation with us
- To aggregate information
- To send periodic emails
Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Articles on this siWe value your trust in providing your personal information to us. Thus, we are committed to continually use commercially acceptable means to protect it. However, keep in mind that no method of transmission over the internet, or electronic storage, is 100% secure and reliable. We therefore cannot guarantee absolute security.
We are not responsible for republished content from our website on other blogs or websites that have not had a co-creation discussion with us.
Third party links and embedded content
Occasionally, at our discretion, we may include third party links on our website. These third party websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
No one. We will never share your data with any third parties, and will only use it for our internal purposes as stated above.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
How we protect your data
In addition to maintaining a current security license on our website, all your data is stored with reputable vendors, such as Mailchimp. Additionally, we use a third party payment processor to process and store payments securely.
What data breach procedures we have in place
If there is any type of data breach to our website or any of the services we use, we will notify you immediately with steps to secure your information, such as changing your password if you have an account with us.